I am an experienced education, leadership and operations professional with a diverse background spanning Outside School Hours Care (OSHC), secondary education, business administration, human resources, work health and safety, and workforce development.

My professional experience includes working as a Service Coordinator, Nominated Supervisor and Educational Leader within the OSHC sector, with responsibility for service operations, educator development, staff mentoring, recruitment, induction, educational programming and continuous improvement.

Prior to my work in OSHC, I supported students with diverse learning needs within a secondary school inclusion setting. I also bring over 12 years of experience in business administration and management within the construction industry, including workforce coordination, human resources administration, operational management and business support.

My qualifications include a Diploma in School Age Education and Care, Certificate IV in Training and Assessment, Certificate IV in Work Health and Safety and Certificate IV in Human Resource Management.

I am passionate about supporting adult learners and workplace professionals to develop the knowledge, practical skills and confidence needed to succeed in their roles.

My approach to training, assessment and professional development is supportive, inclusive and practical, drawing on extensive industry experience to connect learning with real workplace situations.

Through Stepping Stones Collective, I am developing professional learning, mentoring and operational support services, with a particular focus on strengthening educator capability, workplace wellbeing and leadership within education and care settings.

I welcome opportunities involving vocational training and assessment, remote assessment marking, online learner support, workplace-based assessment, training resource development and contract training delivery.

Geographical Availability

I am available for face-to-face training, workplace assessment, mentoring and contract opportunities across Western Sydney, Hawkesbury, Central Tablelands and the NSW Mid North Coast.

With established bases in Western Sydney and Johns River, together with accommodation available in Lithgow, I am well positioned to undertake metropolitan and regional training contracts, including short-term assignments and block delivery.

I am also available Australia-wide for remote assessment marking, online training, learner support and training resource development.

VOCATIONAL TRAINING AND ASSESSMENT

TAE40122 – Certificate IV in Training and Assessment

Completed training and assessment activities encompassing:

• Planning and preparing vocational training sessions.
• Delivering face-to-face and online learning.
• Facilitating individual and group learning.
• Developing training and assessment resources.
• Conducting competency-based assessments.
• Providing constructive learner feedback.
• Supporting learners with diverse learning needs.
• Using Microsoft Teams and digital learning resources to facilitate online delivery.

INDUSTRY QUALIFICATIONS

• Diploma in School Age Education and Care
• Certificate IV in Work Health and Safety
• Certificate IV in Human Resource Management

ADDITIONAL PROFESSIONAL DEVELOPMENT

• National Child Safety Training (Geccko)
• Psychosocial hazard awareness and workplace wellbeing
• Child protection and safeguarding
• Workplace risk management
• Educational leadership and continuous improvement
• Staff induction, mentoring and professional development

OUTSIDE SCHOOL HOURS CARE (OSHC) – SERVICE MANAGEMENT & EDUCATIONAL LEADERSHIP

Service Coordinator | Nominated Supervisor | Educational Leader
Ambrose Early Learning and School Age Care
October 2022 – Present

Responsible for the operational management and educational leadership of an Outside School Hours Care service, including the supervision, mentoring and professional development of educators.

Key responsibilities and experience include:

• Managing daily service operations, staffing and workforce coordination.
• Providing educational leadership and supporting educators to implement quality programs.
• Recruiting, inducting, onboarding and mentoring educators.
• Supporting staff performance, professional development and continuous improvement.
• Developing and reviewing educational programs, critical reflections and documentation.
• Implementing child-safe practices, risk management procedures and workplace safety processes.
• Supporting inclusive practices, child wellbeing and meaningful participation.
• Coordinating administrative processes, rostering and service documentation.
• Promoting positive workplace culture, staff wellbeing and psychosocial safety.
• Supporting compliance with relevant legislation, regulations, policies and procedures.

Senior Educator – Outside School Hours Care
Wilberforce OOSH
August 2020 – October 2022

Provided educational and operational support within a school age care environment, contributing to program delivery, child wellbeing, staff collaboration and service improvement.

Responsibilities included:

• Planning and implementing engaging, inclusive educational experiences.
• Supporting children’s development, wellbeing and participation.
• Assisting with educator mentoring and team coordination.
• Maintaining child safety and supervision practices.
• Supporting program evaluation, documentation and critical reflection.
• Building positive relationships with families, children and school communities.

SECONDARY EDUCATION – INCLUSION & LEARNING SUPPORT

School Learning Support Officer – Inclusion Unit
Kellyville High School
January 2014 – July 2020

Supported secondary school students with diverse learning needs, working collaboratively with teaching staff to promote inclusion, engagement and educational participation.

Responsibilities included:

• Providing individual and small-group learning support.
• Assisting students with additional learning and support needs.
• Implementing individualised learning strategies under teacher direction.
• Supporting classroom participation, student engagement and wellbeing.
• Assisting with the development of practical learning activities.
• Maintaining student confidentiality and professional documentation.
• Collaborating with teachers and support staff to promote inclusive educational practices.

BUSINESS ADMINISTRATION & OPERATIONS MANAGEMENT

Administration Manager
ADS Mini Excavators
Over 12 Years of Industry Experience

Extensive experience in business administration, workforce coordination and operational management within the construction and excavation industry.

Responsibilities and experience include:

• Coordinating business administration and daily operational processes.
• Managing workforce scheduling, job coordination and administrative systems.
• Supporting recruitment, staff induction and onboarding.
• Maintaining employee records and workplace documentation.
• Coordinating customer enquiries, bookings and supplier communications.
• Supporting financial administration, invoicing and business recordkeeping.
• Assisting with workplace health and safety administration and documentation.
• Supporting business planning, operational efficiency and continuous improvement.
• Maintaining professional relationships with clients, contractors and suppliers.

WORK HEALTH & SAFETY AND PSYCHOSOCIAL WELLBEING

Hold a Certificate IV in Work Health and Safety, supported by practical experience in workplace safety, risk awareness, staff wellbeing and operational procedures.

Areas of experience and professional knowledge include:

• Workplace hazard identification and risk awareness.
• Supporting workplace safety procedures and documentation.
• Promoting safe work practices and staff wellbeing.
• Psychosocial hazard awareness and workplace wellbeing initiatives.
• Supporting staff consultation and communication.
• Developing practical workplace learning and awareness resources.

HUMAN RESOURCES & WORKFORCE DEVELOPMENT

Hold a Certificate IV in Human Resource Management, complemented by practical experience across education and business operations.

Areas of experience include:

• Recruitment and candidate screening.
• Staff induction and onboarding.
• Workforce planning and rostering.
• Employee documentation and administrative processes.
• Staff mentoring and professional development.
• Supporting performance improvement and workplace communication.
• Promoting positive team culture and employee wellbeing.

TRAINING, MENTORING & PROFESSIONAL DEVELOPMENT

Experience supporting workplace learning, staff induction, educator mentoring and professional development across education and business environments.

Completed practical training and assessment activities as part of the TAE40122 Certificate IV in Training and Assessment, including planning and delivering learning sessions, facilitating online learning, developing training resources and conducting competency-based assessment activities.

Professional interests include:

• Vocational education and training.
• Online and face-to-face training delivery.
• Competency-based assessment and remote marking.
• Workplace-based assessment.
• Learner support and mentoring.
• Training resource development.
• School Age Education and Care qualifications.
• Human Resources, Work Health and Safety and Business Administration training.
• Educational leadership and workforce development.

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