NSW Government Subsidised Places Now Available
This training is subsidised by the NSW Government under the NSW Fee-Free Traineeship Initiative.
BSB40120 Certificate IV in Business – Fee-Free Traineeship
Training Package
BSB – Business Services Training Package
Qualification
Certificate IV (NRT)
Delivery
Flexible delivery/workplace training – supported by Zoom workshops.
You may commence the BSB40120 Certificate IV in Business at any time via our quality flexible delivery.
NSW
| START | FINISH | |
| Coffs Harbour | 24/01/24 | August 2025 |
| Distance Delivery | Commence Any Time |
ACT
| Distance Delivery | Commence Any Time |
Northern Territory
| Distance Delivery | Commence Any Time |
South Australia
| Distance Delivery | Commence Any Time |
Western Australia
| Distance Delivery | Commence Any Time |
Victoria
| Distance Delivery | Commence Any Time |
Tasmania
| Distance Delivery | Commence Any Time |
Zoom Workshops
| START | FINISH | |
| Zoom Workshops | 15/03/23 | January 2024 |
Eligibility for NSW Government Fee-Free Traineeships
To be eligible for a traineeship in BSB40120 Certificate IV in Business, you must meet the following criteria:
- Minimum 15 years old
- Live and work in NSW
- Be an Australian citizen, New Zealand citizen or permanent Australian resident
- Must be employed in this vocation and meet the relevant entry requirements
- All Aboriginal students and students with a disability will be eligible for fee-free training
General rule: You may be eligible to be approved as a new entrant trainee if you have been employed by your traineeship employer:
- for less than 3 months as a full-time, full-time equivalent part-time/casual, or a combination of these
- for less than 12 months as a part-time or part-time equivalent casual employee
- for less than 12 months in a combination of part-time, casual and full-time (or equivalent) employment
Note: Traineeship eligibility and conditions may vary per employer and traineeship.
NSW
| START | FINISH | |
| Coffs Harbour | 24/01/24 | August 2025 |
| Distance Delivery | Commence Any Time |
ACT
| Distance Delivery | Commence Any Time |
Northern Territory
| Distance Delivery | Commence Any Time |
South Australia
| Distance Delivery | Commence Any Time |
Western Australia
| Distance Delivery | Commence Any Time |
Victoria
| Distance Delivery | Commence Any Time |
Tasmania
| Distance Delivery | Commence Any Time |
Zoom Workshops
| START | FINISH | |
| Zoom Workshops | 15/03/23 | January 2024 |
Cost - Fee Free
To be eligible for a FEE-FREE PLACE in BSB40120 Certificate IV in Business you must meet the following criteria:
- Live or work in NSW
- Be an Australian Citizen, New Zealand Citizen or Permanent Australian Resident
All Aboriginal students and students with a disability will continue to be eligible for fee-free training.
For further information on RPL and Credit Transfer: Smart & Skilled – Recognising Skills.
For additional information: Smart & Skilled – Students.
Recommended Duration and Volume of Learning
The volume of learning for the BSB40120 Certificate IV in Business as a Learning and Assessment pathway is typically twelve months to two years. This may vary according to prior skills and knowledge.
Qualification Description
This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have supervisory performance accountabilities.Â
Individuals in these roles carry out a mix of specialist and moderately complex administrative or operational tasks that require self-development skills. They use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.
Licensing, legislative, regulatory or certification considerations
No licensing, legislative or certification requirements apply to this qualification at the time of publication.
Qualification Mapping Information
Supersedes BSB40215 Certificate IV in Business.
Entry Requirements
You must be working in an administrative role to complete this course, as it involves using workplace policies, procedures, and engaging with stakeholders in the organisation.
Packaging Rules
Total number of units = 12
- 6 core units plus
- 6 elective units
Core Units
- BSBCRT411 Apply critical thinking to work practices
- BSBTEC404 Use digital technologies to collaborate in a work environment
- BSBTWK401 Build and maintain business relationships
- BSBWHS411 Implement and monitor WHS policies, procedures and programs
- BSBWRT411 Write complex documents
- BSBXCM401 Apply communication strategies in the workplace
Elective Units
- BSBPEF402 Develop personal work priorities
- BSBPEF502 Develop and use emotional intelligence
- BSBPMG430 Undertake project work
- BSBTEC401 Design and produce complex text documents
- BSBTEC403 Apply digital solutions to work processes
- BSBXCS402 Promote workplace cyber security awareness and best practices
Career Opportunities / Vocational Outcomes
- Administrative officer
- Executive assistant
- Personal Assistant
- Office Co-ordinator/Manager
- Customer service officer
- Receptionist
- Project administration officer
- Team co-ordinator
- Human resources assistant
Articulation
On completion of this course you would be able to consider higher qualifications such as: Diploma of Business, Diploma of Leadership and Management.


