Crystal is an experienced trainer, business coach, and entrepreneur with over 35 years of hands-on experience in running, scaling, and mentoring small to medium-sized businesses across Australia. She brings a practical, real-world lens to her training delivery, ensuring learners gain not only qualifications but also the confidence and insight to thrive in business or employment.

Professional Experience
Founder and Business Coach at Business Growth Coach Australia, working with trades, service businesses, and professionals to improve operations, profitability, leadership, and team development.

Former franchisee of Caltex/Ampol service stations and current Hire A Hubby handyman businesses – leading teams, managing multiple sites, and developing efficient systems.

TAE40122 Certificate IV in Training and Assessment
Diploma Positive Psychology
ICF – International Coaching Federation Accredited
Grad Certificate – AI in Business
The Alternative Board – Certified Facilitator/Business Coach
Masters in Business Administration

Currently delivers training at Northern Beaches & Mosman Community College, specialising in:

Resume & Interview Skills
Personal Budgeting & Financial Literacy

Trainer & Assessor Expertise
Designing and delivering engaging, inclusive, and industry-relevant training for adult learners.
Supporting employability outcomes through real-world skills, job-readiness, and soft-skill development.

Teaching Style & Values
Crystal’s training style is warm, practical, and outcomes-focused. She draws on her own entrepreneurial journey to inspire learners and uses coaching principles to empower students to reach their goals. Her classes are known for being interactive, supportive, and full of real-world strategies that work.

Key Areas of Delivery
Employability & Job Readiness Skills
Personal Finance & Budgeting
Communication, Leadership & Customer Service
Small Business Operations & Systems
Coaching & Mentoring for Entrepreneurs

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