Many organisations promote a person from an operative position to a team leadership position. This is good because it shows that the organisation is prepared to offer their staff opportunities and a career path.
The problem is, it often goes wrong.
The person is suddenly pitchforked into a leadership role with no experience, no training and with the assumption they will “just know” how to manage people. When we look at this situation objectively, it is obvious that new leaders need support and training.
What are the essential skills and attributes of a good team leader?
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