What Is Emotional Intelligence?
Emotional intelligence is the ability to identify and manage your own emotions and the emotions of others. It is generally said to include 3 skills:
1. Emotional awareness, including the ability to identify your own emotions and those of others;
2. The ability to harness emotions and apply them to tasks like thinking and problem solving;
3. The ability to manage emotions, including the ability to regulate your own emotions, and the ability to cheer up or calm down another person.
Reference: Psychology Today - Emotional Intelligence
Do you think Emotional Intelligence is important? Explain why.
SCOTT says
A team leader who has developed emotional intelligence skills will be able to manage a wider variety of personality types rather than appealing to one certain type within the group. This is important because that ability to adjust to various emotional requirements of either himself/herself and the members of the team will make it easier to steer the ship and focus the team on the task at hand.
Lorraine says
I respect and admire a leader with strong emotional intelligence as it is a skill set that is often lacking. Being self aware and in control of emotions is important when making decisions or when faced with conflict. It also builds trust within the team as they know they have a calm leader who is capable of managing any challenge with empathy and high standards.
Brooke Elliott says
Emotional intelligence is an important skill for an Leader. It allows the Leader to understand opinions from different perspectives. A leader who has emotional intelligence can empathise with team members and can communicate with team members from all levels and diversities.
Skye White says
Emotional intelligence should be recognised as an equally important form of intelligence to Cognitive/Reasoning Itelligence (IQ). However, today’s Zoom-era workplace presents unique challenges to the high-EQ Manager. How does one gauge the ‘vibe’ or ‘energy’ of their team from a computer screen?
Billy McMaster says
Emotional intelligence is crucial when managing teams. I manage a diverse team across rural NSW and with out having this understanding I would not be able to do my job properly.
Ben Lock says
Emotional Intelligence is very important as having good skills in this area allows you to empathise with people around you, and allows you to see things from their objective. This assists in managing your response to interpersonal issues which arise and can help the other party feel more comfortable discussing important matters with you. Developing skills in Emotional Intelligence can help in both personal and business relationships.
Kerry Hall says
Good points Ben, a very important aspect of emotional intelligence is the ability to view a situation from another’s perspective.
Karen Auchettl says
Emotional intelligence can be a breath of fresh air for individuals and organisations . if we can show we care, help other stay motivated this will enhance productivity and staff will be happier and comfortable in what they are doing
Helen Haberland says
Awareness, appreciation, clarity and the ability to step up or step back as the situation requires.
Raman Doegar says
It is the ability to be aware and to handle interpersonal relationships judiciously and em-pathetically. In today’s work environment it is very important that we express our-self to other and understand others appropriately.
Kerry says
Daniel Goleman writes in his book on Emotional Intelligence… “Emotional intelligence is a master aptitude, a capacity that profoundly affects all other abilities, either facilitating or interfering with them” how true this is.
Deborah Skilton says
Malcolm Turnbull, the Australian Prime Minister discussed the importance of Emotional Intelligence in his role as leader of the Liberal National Party.
He discussed the importance of having highly developed intrapersonal and interpersonal skills.
Emotional intelligence requires the ability to perceive and understand your personal emotions well as those around you. as well as how to use the understanding of these emotions to lead the team to confidently make well informed decisions that meet the organization’s objectives.
Philip Bradbury says
Many people feel that emotional intelligence (EQ) is more important than intelligence (IQ) for success and happiness in work situations and in life in general. Our success in life, relationships and work depend on our ability to read other people’s signals, react appropriately to them and to monitor and control our own reactions to presented situations.
https://psychcentral.com/lib/what-is-emotional-intelligence-eq/
Sirajus Salekin says
While I completely agree with everyone’s views here—all that were posted on Sep 17, 2015—as regards the importance of Emotional Intelligence, I submit by saying that it entails the ability of managers to incite, entice, excite, execute, and regulate these ENERGIES into an output the organisation and/or person is after.
My 14-year in the military have experienced quite a bit of inciting, enticing, exciting, activating, executing, regulating, and utilizing these created energies and spirits among people to win over the enemy as they held vulnerable factors that may be taken as objectives. In case of business, it is the closest competitors that could be won over strengths, advantages – be it absolute or comparative, etc.
This is to also-signify that the importance of true motivation (of self and the team/people) in generating and activating emotional energies – one of the ways of which is showing the benefit(s) to the people of attaining or forgoing certain aspects to strengthen organisational competencies.
Heather Boon says
Emotional Intelligence is important so that we can be aware and identify both our emotions and others, hence we can manage them in a positive way. It will help people to stay motivated, productive, confident and happy.
Carolyn Fletcher says
You are absolutely right Heather – we can never underestimate the positive outcomes that emotional intelligence can produce – not only for the individual but for the organisation.
Peter McLaughlin says
Emotional intelligence is the abiklity to identify and manage your own emotions and the emotions of others
James Mathers says
Emotional intelligence is all about your understanding of people and the way they react to situations, and then having the knowledge and experience to deal with the outcomes of actions and reactions