Real Skills for Work - Professional Development Workshops

Provide Outstanding Customer Service

This workshop covers how staff can treat the customer to exceptional service.

Core skill for work

Interact with others – communicate for work, connect and work with others and Get the work done – Make decisions, Identify and solve problems.

Personal Productivity

This workshop covers how to improve personal productivity – We look at goal setting, skills required for job role, development planning, time management skills, work/life balance.

Core skill for work

Navigate the world of work, get the work done.

Working with Others

This workshop covers teamwork, diversity, communication skills

Core skill for work

Interact with others - communicate for work, connect and work with others and recognise and utilise divers perspectives.

Health and Safety in the Workplace

This workshop covers many aspects of health and safety in the workplace eg. Manual handling, workstation set up, managing stress, bullying and harassment, EEO and privacy.

Core skill for work

Navigate the world of work.

Digital Literacy Skills for Work

Workshops cover basic computing skills such as file management, navigating and using software, searching the internet, sending email, sending photos and files using digital devices.

Computing skills – Microsoft office suite

• Word - Use Word effectively to create business documents
• Excel - create effective spreadsheets
• Publisher – create newsletters, flyers, business cards and logos
• Access - learn how to create and use a database
• PowerPoint – use powerpoint to create important business presentations

Core skill for work

Get the work done; create and innovate, work in a digital world.